Item code : 459624908 COPY URL

[THIRSTY HIPPO] • BUNDLE OF 6 • (Save 30%) Dehumidifier 600ml x 3 + 1 FREE Value Pack x 4


Customer who recommended this item
104 (Based on 109 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject From Date
One Mart-Qxpress & QPRIME Delivery Policy Seller 2018-05-02
~BULK ORDER~ Seller 2017-11-25
(Return/Exchange/Refund Policy) Seller 2015-05-13
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description [THIRSTY HIPPO] • BUNDLE OF 6 • (Save 30%) Dehumidifier 600ml x 3 + 1 FREE Value Pack x 4
Pay on delivery Available

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (45)

Customer Review (109)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 01, 2018 eil*******
Highly Recommend Jul 10, 2018 *********
Recommend Jun 23, 2018 tan*******
Highly Recommend May 26, 2018 joy*******
Highly Recommend May 16, 2018 kri*******
Highly Recommend Apr 19, 2018 gop*******
Recommend Apr 17, 2018 jan*******
Highly Recommend Mar 08, 2018 lin*******
Highly Recommend Mar 06, 2018 zoe*******
Highly Recommend Feb 08, 2018 kas*******
Item Q&A(6)
No. Question & Answer Member Date Status
NOTICE One Mart-Qxpress & QPRIME Delivery Policy Seller
NOTICE ~BULK ORDER~ Seller
NOTICE (Return/Exchange/Refund Policy) Seller
NOTICE (Usage of Order Tracking no.) Seller
30646036 Inquiry related cancel and refund from zar**** zar******* 2018-01-27 Answered
  VERY IRRESPONSIBLE SELLER
Ordered over $200 worth of groceries and got the cheek to say my order is overweight.
Cancelled part of my items and refund my cart coupon which should have been enjoyed when buying till that amount.
IRRESPONSIBLE SELLER ONEMART send 3x and haven’t send finished.
When ask for refund, IRRESPONSIBLE SELLER ONEMART say can send the items and it has been 10days since IRRESPONSIBLE SELLER ONEMART replied.

Notice to all buyers be aware of this IRRESPONSIBLE SELLER ONEMART WHEN ORDER MORE THAN ONE ITEMS.
 

[Re] Inquiry related cancel and refund from zar****
Dear customer, we apologise for the delay in answering your inquiry due to the high volume for CNY sales. Please allow us 24 hours to reply to you. Thank you for your patience and understanding.

dear customer. sorry for delay, we will check n get back asap. thanks.
(Jan 31, 2018 01:23)

30475625 Inquiry related cancel and refund from zar**** zar******* 2018-01-17 Answered
  I ordered on 8 Jan. Until now haven’t received full of my order yet although I received 3 times from him. Don’t order from One mart . Buy as your own risk.
 

[Re] Inquiry related cancel and refund from zar****
excuse me, i have told u that we are going to send the shortage item due to your parcel is overweight. we are ok to process the refund after collecting back the items. we would like to take action for any missing and shortage parcel but pls be patient and gentle..

30370767 Status of Order - Have yet to receive item she******* 2018-01-11 Answered
  Secret Inquiry
 

[Re] Status of Order - Have yet to receive item
Secret Inquiry

29954755 Ordered 20 days ago and nothing happened the******* 2017-12-15 Answered
  Hi, I placed an order on the 26th of November. Tracking number was issued 2 days later but it does not work. It has been 20 days and still does not work. Tracking number is not found.
 

[Re] Ordered 20 days ago and nothing happened
Dear Customer, sorry for the late response and missing fulfillment due to system bug. We will reship the parcel asap.

 

[Re] Ordered 20 days ago and nothing happened
Hi when will it arrive by December 23rd? I will be overseas from the 24th to Jan 12th. If is not shipped out please cancel and refund me

 

[Re] Ordered 20 days ago and nothing happened
on shipping today. thanks.

 

[Re] Ordered 20 days ago and nothing happened
Thanks just received it

 

[Re] Ordered 20 days ago and nothing happened
thanks for update.

29808426 Inquiry related cancel and refund from ray**** ray******* 2017-12-07 Answered
  Hi, I have not receive any delivery for my order 115011852 since 26 Nov. had been trying to contact you guys and there isn’t any response. Furthermore the tracking number provided in the order status is invalid at all!! Why is it that others had their order received in such a fast pace but mine seems to be taking forever!

I want you guys to refund back my money as this is ridiculous I had been waiting and waiting in vain and worse part is that you guys don’t respond at all.

To the others, do not buy from this seller unless u are prepared to throw your money into them and not getting any goods in return!
 

[Re] Inquiry related cancel and refund from ray****
Dear Customer, sorry for the late response. We will get back to you asap and follow up on below cases accordingly:



1. Regarding of Pediasure delivery delay, we will ship out all the orders on Friday and Monday, you should receive the parcel est. From Mon~Wed.



2. Regarding of unfulfilled parcel more than one week due to system bug, we will follow up your inquiry and clear the delivery asap in 1-3 working days.



3. For other matters, we will follow up in 1-3 working days.



Thanks for your understanding and sorry for the inconvenience incurred.




Dear Customer, sorry for the late response. pls contact us if there is a delay on your parcel or refund. thanks for shopping with us.
(Dec 15, 2017 17:55)

27265895 Cart no 111100525 myl******* 2017-06-16 Answered
  Dear Seller
I bought 3 items:
1. Order no 218293886 - Tena 8 x Adult Diapers Size M 12s
2. Order no 218293887 - Laurier Pantyliner Cleanfresh Non Perfumed 40s
3. Order no 218293888 - Dehumidifier 16 x 600ml (4x4)
You only send me Tena Adult Diapers. How about the rest (Panty liner and Thirsty Hippo)
Pls reply me asap
Thank you
 

[Re] Cart no 111100525
Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by 1 working day. Much appreciate for your great patient.

Dear Customer,
Can we have a picture of the waybill pasted on delivered parcel?
The delivery driver may separate your orders to different parcels, usually, they will complete the delivery by another 2 working days.
Please contact us again if you didn't receive the rest item in 2 days.
(Jun 17, 2017 12:54)

Policy & Notice