Item code : 428322391 COPY URL

[ST IVES] 283g Timeless Skin Moisturizer/Fresh Skin Apricot Scrub/Blemish Control Apricot Scrub


Customer who recommended this item
18 (Based on 21 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject From Date
One Mart-Qxpress & QPRIME Delivery Policy Seller 2018-05-02
~BULK ORDER~ Seller 2017-11-25
(Return/Exchange/Refund Policy) Seller 2015-05-13
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [ST IVES] 283g Timeless Skin Moisturizer/Fresh Skin Apricot Scrub/Blemish Control Apricot Scrub
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (10)

Customer Photo Review board

Highly Recommend Speedy delivery!!

This the first time I'm buying this. Yet to use.

St Ives:Blemish Control Apricot Scrub 283g

Nov 22, 2017
thm*******
Nov 03, 2017
dee*******

Highly Recommend Very Happy

Very happy with purchase and fast delivery

St Ives:Blemish Control Apricot Scrub 283g

Oct 30, 2017
chr*******

Highly Recommend Ok

Ok. Cheaper in shop without delivery though.

St Ives:Fresh Skin Apricot Scrub 283g

Oct 07, 2017
cyr*******
Oct 02, 2017
ame*******

Customer Review (21)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 02, 2018 lts*******
Highly Recommend May 02, 2018 yue*******
Recommend Feb 24, 2018 gin*******
Highly Recommend Dec 06, 2017 lcg*******
Highly Recommend Nov 29, 2017 Kud*******
Highly Recommend Nov 22, 2017 thm*******
Highly Recommend Nov 03, 2017 dee*******
Highly Recommend Oct 30, 2017 chr*******
Highly Recommend Oct 07, 2017 cyr*******
Highly Recommend Oct 02, 2017 ame*******
Item Q&A(6)
No. Question & Answer Member Date Status
NOTICE One Mart-Qxpress & QPRIME Delivery Policy Seller
NOTICE ~BULK ORDER~ Seller
NOTICE (Return/Exchange/Refund Policy) Seller
NOTICE (Usage of Order Tracking no.) Seller
31698393 Do you have wholesale cost? bns******* 2018-05-08 Answered
  Hi,

I am looking for the wholesale cost for this item for the bulk purchase.
If you have, please help to contact me via whatapps 82557003.

Thanks,


Xuan
 

[Re] Do you have wholesale cost?
Which of the 3 are you looking for? Our wholesale moq is 200pcs.
Dear customer, please let us know if your parcel is still pending or if you have any questions. If you have already received your item, please update the status as "delivered'. Thanks
(May 23, 2018 22:12)

23801259 Timeless Skin Moisturizer joa******* 2016-09-11 Answered
  Can I know when is the expiry date for the moisturizer. Thanks
 

[Re] Timeless Skin Moisturizer
Dear Customer,
The expiry date is Jan 2018.
Thank you so much for asking !

21121667 Re-Stock of St Ives Timeless Skin Moisturizer e01******* 2016-02-23 Answered
  Please advise when will you Re-Stock the St Ives products? Thanks
 

[Re] Re-Stock of St Ives Timeless Skin Moisturizer
Dear Customer,
We are not bringing in stock for this item for the time being.
Thank you!

 

[Re] Re-Stock of St Ives Timeless Skin Moisturizer
OK. Noted. But please send me a note whenever you re-stock this product in the future. Many thanks

 

[Re] Re-Stock of St Ives Timeless Skin Moisturizer
Thank you for shopping with OneMart.

19613510 item was wrong law******* 2015-10-27 Answered
  It's been 5 days since my last email. I had agreed on the exchange may I know when I can received the correct items??

You're running an Online business but don't bother to answer to enquires and will only do so when consumers pushed for answers, that's simply irresponsible.
 

[Re] item was wrong
Dear Customer, we will be shipping out your item today. And you will be receiving it in another couple of days via NINAJAVAN. Tracking number QO97959145. Thank you.

 

[Re] item was wrong
I just received the exchanged items today and order no 154239210 is still wrong!!!!

I supposed to receive 1 tube of TIMELESS SKIN MOSITURIZER 170g as stated but you sent FRESH SKIN instead. What's wrong with you guys??? I seriously wonder if any of you understand English at all???

Really frustrating!!! Pls rectify the problem.

 

[Re] item was wrong
Dear Customer, apologies we are out of stock for that timeless skin moisturizer. Is it possible to do a refund? Thank you.

 

[Re] item was wrong
YOU SHOULD HAVE SAID SO ON THE BEGINNING!!!!! and not after wasting so much of my time!!!

REFUND ME MY MONEY !!!

 

[Re] item was wrong
We will arrange a dellivery to pick the 2 tubes 170g of Fresh Skin. And process a refund for you for this item. Thank you.

 

[Re] item was wrong
Alright. Get them to pick it up on Friday 30.10.2015 between 2 to 3pm.

 

[Re] item was wrong
We have process the refund and have arranged the delivery tomorrow 30/10/15 btwn 2 to 3 pm. Thank you.

19523217 Items was wrong law******* 2015-10-20 Answered
  Hi I had sent a email and Sms to inform that my order no 154239210 and 154239214 was wrong.

What's wrong with this company order on 5th Oct and only received 2 weeks later and items sent was wrong

Nobody seems to bother to reply.
 

[Re] Items was wrong
Dear Customer, well received your inquiry. We will check on the wrong item sent and will arrange for redelivery. Sorry for the inconvenience caused.

 

[Re] Items was wrong
It's been two days, when can I get my right items?? Surely you don't request such a long time to investigate on wrong items sent. If I don't hv an answer by today I will revert to Qoo for help.

 

[Re] Items was wrong
Dear Customer, for order number 154239210 we dont have stock for that item at the moment, we only have that in 170g tube we can replace you with 2 tubes if not we can collect back the wrong item and process the refund for you. For order number 154239214 MANDOM 2 x 150g Collagen Facial Foam we will do an exchange and arrange redelivery by early next week. Thank you.

 

[Re] Items was wrong
Fine, for order no 154239210 I will accept 2 tubes of 170g instead and since you had already delivered 1 tube I am looking to receive another tube of TIMELESS SKIN MOSITURIZER.

You can sent it together with the exchange for order no 154239214 (1 tube to be exchange to Fusain Dirt Oil scrub)
Do let me know the exact day and time of delivery. And please get it right this time for I will not accept wrong items delivered again.

 

[Re] Items was wrong
Dear Customer, we will be shipping out your item today. And you will be receiving it in another couple of days via NINAJAVAN. Tracking number QO97959145. Thank you.

18313701 oos gra******* 2015-07-16 Answered
  hi- when will stock come in?
 

[Re] oos
Dear customer,
we will restock soon. Thank you!

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