[SOFTLAN] 5L Fabric Conditioner Floral Fantasy/Spring Fresh/Lavender Fresh/Charcoal Cardboard Fresh
14 items sold
Item code : 425200253 COPY URL

[SOFTLAN] 5L Fabric Conditioner Floral Fantasy/Spring Fresh/Lavender Fresh/Charcoal Cardboard Fresh


Customer who recommended this item
351 (Based on 393 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject From Date
One Mart-Qxpress & QPRIME Delivery Policy Seller 2018-05-02
~BULK ORDER~ Seller 2017-11-25
(Return/Exchange/Refund Policy) Seller 2015-05-13
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Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Softlan] 5L Fabric Conditioner Floral Fantasy/Spring Fresh/Lavender Fresh/Charcoal Cardboard Fresh
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (144)

Customer Photo Review board

Highly Recommend Fast delivery

Cheaper than outside after coupon

Type:Lavender Fresh 5L

+ Add this option
Aug 17, 2018
fio*******
Jun 10, 2018
lso*******
May 25, 2018
shi*******

Highly Recommend Nice scent on the clothes

My favourite scent after 1st try

Type:Charcoal Cardboard Fresh 5L

+ Add this option
May 07, 2018
all*******
Apr 27, 2018
aps*******

Customer Review (393)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 18, 2018 hua*******
Highly Recommend Sep 02, 2018 sin*******
Highly Recommend Aug 17, 2018 nur*******
Highly Recommend Aug 16, 2018 nur*******
Highly Recommend Aug 16, 2018 bak*******
Highly Recommend Jul 18, 2018 lee*******
Highly Recommend Jun 10, 2018 lso*******
Highly Recommend Jun 09, 2018 sio*******
Highly Recommend Jun 02, 2018 ang*******
Highly Recommend May 25, 2018 shi*******
Item Q&A(19)
No. Question & Answer Member Date Status
NOTICE One Mart-Qxpress & QPRIME Delivery Policy Seller
NOTICE ~BULK ORDER~ Seller
NOTICE (Return/Exchange/Refund Policy) Seller
NOTICE (Usage of Order Tracking no.) Seller
32620530 Inquiry for the item from Mat**** Mat******* 2018-08-11 Answered
  Hi can i pick up item instead of shipping
 

[Re] Inquiry for the item from Mat****
Dear Customer, pls arrange your collection rom below location,
Jurong Warehouse: 2 Jurong Port Road,
SPH Print Centre,
PC1 #03-01
Singapore 619088
Mon-fri, (11am-7pm)
thank you.

28659620 Inquiry related delivery from jay**** jay******* 2017-09-25 Answered
  Order No. 227350672. A month has passed. Still not delivered. Please expedite delivery. If not, will make formal complaint to qoo10 since there is no option to cancel or refund order now.
 

[Re] Inquiry related delivery from jay****
Well noted.

28337347 Inquiry for the item from las**** las******* 2017-09-04 Answered
  Hey seller, you placed the detergent sideways and leakage le!!!! How to resolve?!!!
 

[Re] Inquiry for the item from las****
Dear Customer, so sorry for the mistake, we have processed the partial refund, pls check your q-account in 1-3 working days and confirm the delivery.

24246505 Increase the Purchase Limit to more than 2 Qty hel******* 2016-10-17 Answered
  Dear Seller,

Are you able to increase the purchase limit? I wanted to buy 7 Qty so that I would be entitled to the free shipping but I am unable to do so since the purchase limit is only 2 Qty.
 

[Re] Increase the Purchase Limit to more than 2 Qty
Dear Customer,
The purchase limit us fixed, this is because we sell this product at a very low price & we wish to benefit all our regular customers , thank you so much for checking with us.

23236342 Shipping eve******* 2016-07-26 Answered
  May I know if I order quite alot of item from u. Will the shipping be delay vr long??
 

[Re] Shipping
Dear Customer,
Basically Qxpress will ship out the parcel by next working day & they need an other 3 working days to compete the delivery.
Thank you so much for asking !

23045769 Available nos******* 2016-07-12 Answered
  Hi,

I would like to order 6 bottles of SOFTLAN Spring Fresh 5L. Do you have stocks?
 

[Re] Available
Dear Customer,

We only left 2 bottles in our warehouse, but we will restock soonest , do check it out by Wednesday !

22834031 items not received since 5th june azy******* 2016-06-24 Answered
  Cart no 103084488 i ordered since june 5tb..i enquired but no further response from ur side???
 

[Re] items not received since 5th june
Dear Valued Customer,

We understand that there has been some delay and error in your order. We apologise for that, we will be implementing a better system to monitor the orders from Qxpress warehouse.
Some of you may experience a long delay. Those orders will be reprocessed again tomorrow to send out all the item. Should the item be Out of stock you will be informed.
Those that exprienced dove missing bottle please send a pic and raise a non receipt claim. We discover a technical error that caused this we sincerely apologise for that. We will make necessary amendments.
Those that require a refund will need your help to process a refund we will process it accordingly.
Other inquiries please bear with us for 1-3 days for us to clear our on hand tasks to provide better future service.
Once again we sincerely apologise for this experience we will aim to serve you better, Thank you for shopping with us.

One Mart

22312309 Re-stock jka******* 2016-05-12 Answered
  Hi,
When will you re-stock? Waiting to order. Thanks.
 

[Re] Re-stock
Dear customer,

Thanks for your enquiry.

We have placed order with our supplier however at the moment we do not have an exact date as to when the items will arrive.

Do stay tune to our page as once the item arrive we will update our page and have it available for sale immediately.

Best Regards

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