Item code : 666837022

Onemart Household & BeddingLoreal Elvive Extraordinary Oil Nourishing Shampoo | 700ml | Bundle of 2 | Dry / Normal / Keratin

  • Retail Price
    S$31.90
    Price
    S$14.90
  • Reward
    Cashback Up To S$16.00 Details
    Benefits
    0% Interest Instalment Plan
  • Delivers From
    Singapore
    Delivers To
    Singapore
    Shipping RateOverseas

    Qprime - S$1.99

  • Item Type
    ∙ Type
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  • Add to Cart [Buy]

Customer Satisfaction

Sales volumn

4 Sold For 1 Year

Reviews

0 Reviews

Recommandation

66% 2 Recommended

Total Satisfaction

90% Satisfied

Product Price Delivery Service 60% 100% 100% 100%

Notice

Subject From Date
One Mart Return Policy Seller 2018-05-02
~BULK ORDER~ Seller 2017-11-25
Manufacturer/Product Origin Condition New Product
Delivers From From Overseas (Singapore)
help
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
All Ratings
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Item Q&A(1)

Status
Question & Answer
  • NOTICE

    One Mart Return Policy

    In which situations can I request for a return and shipping cost under Seller?
    a. Item was damaged/Item was damaged during shipping
    b. Wrong item was sent by the seller
    c. Wrong size/specifications
    In which situations can I request for a return and shipping cost under Customer?
    a. To change size/color

    Kindly take note below shipping info:
    1. Upon receiving your order, we will aim to deliver it to you by the next 24-48 hours.
    2. Do note that we do not accept any specific timing delivery request.
    3. you can track your parcel at www.qxpress.asia/eng/html/customer_tracking.html.
    4.A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.

  • NOTICE

    ~BULK ORDER~

    If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836.
    *With Min. Order
    *COD
  • Answered
    Question
    vivian 2020-10-19
    Answer
    Dear valued customer, thank you for contacting our Customer Support Team. We are truly sorry to hear this, please allow us to investigate on your case and meanwhile could you kindly provide us with photos of the waybill and all items you received? how many expired item you received?
    Please rest assure that we will be here to resolve your issue. Thank you so much for your understanding and apologize for the inconvenience caused.
    OneMart 2020-10-19
    Question
    sorry i did not keep the bill,but your delivery man had took back a pink color copy, you can use check internally, and in total i received 4 and all these four are expired in Jun 2020
    Question
    repeat
    Answer
    Dear valued customer, thank you for the proof. We will escalate this matter to our relevant team for investigation and arrange the exchange. Please allow us 3-5 working days to solve this issue. Thank you and apologies for the inconvenience caused.
    Question
    thanks very much
    Answer
    You're welcome :)
    Answer
    Dear valued customer, upon checking, we truly apologize to inform you that we don't have stock to do the exchange now.
    We're going to refund this order without taking back the received items. Once again, we apologize for the issue you've experienced.
    Question
    thanks very much for your prompt respond
    Answer
    We do hope that we can serve you better in the future. Thank you and stay safe!
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