Item code : 666837022

Onemart Household & BeddingLoreal Elvive Extraordinary Oil Nourishing Shampoo | 700ml | Bundle of 2 | Dry / Normal / Keratin

  • Retail Price
    S$31.90
    Price
    Sold Out
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
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    • -----------------------------------------------------------
    • Switzerland
    • Singapore
    • Indonesia
    Shipping RateOverseas

    Qprime - S$1.99

  • Item Type
    ∙ Type
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    • -----------------------------------------------------------
    • 2 X Oil Dry 700ml - Sold Out
    • 2 X Oil Normal 700ml - Sold Out
    • 2 X Keratin Straight 700ml - Sold Out
  • Sold Out

Customer who recommended this item
2
Customer Satisfaction Score
90%
  • Product 60%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject From Date
[IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings Qoo10 customer center 2020-01-03
One Mart Return Policy Seller 2018-05-02
~BULK ORDER~ Seller 2017-11-25
Manufacturer/Place of origin Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
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Photo Review (1)

Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE [IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings Qoo10 customer center
NOTICE One Mart Return Policy Seller
NOTICE ~BULK ORDER~ Seller
40127863 Inquiry for the item from vivian vivian 2020-10-19 Answered
  hi Seller, the shampoo already expired 3 monthes!!pls see the photo attached.
 

[Re] Inquiry for the item from vivian
Dear valued customer, thank you for contacting our Customer Support Team. We are truly sorry to hear this, please allow us to investigate on your case and meanwhile could you kindly provide us with photos of the waybill and all items you received? how many expired item you received?
Please rest assure that we will be here to resolve your issue. Thank you so much for your understanding and apologize for the inconvenience caused.

 

[Re] Inquiry for the item from vivian
sorry i did not keep the bill,but your delivery man had took back a pink color copy, you can use check internally, and in total i received 4 and all these four are expired in Jun 2020

 

[Re] Inquiry for the item from vivian
repeat

 

[Re] Inquiry for the item from vivian
Dear valued customer, thank you for the proof. We will escalate this matter to our relevant team for investigation and arrange the exchange. Please allow us 3-5 working days to solve this issue. Thank you and apologies for the inconvenience caused.

 

[Re] Inquiry for the item from vivian
thanks very much

 

[Re] Inquiry for the item from vivian
You're welcome :)

 

[Re] Inquiry for the item from vivian
Dear valued customer, upon checking, we truly apologize to inform you that we don't have stock to do the exchange now.
We're going to refund this order without taking back the received items. Once again, we apologize for the issue you've experienced.

 

[Re] Inquiry for the item from vivian
thanks very much for your prompt respond

 

[Re] Inquiry for the item from vivian
We do hope that we can serve you better in the future. Thank you and stay safe!