Item code : 680542772

[Megalith] Leather Watch 8051M

  • Retail Price
    S$38.00
    Price
    Sold Out
  • Reward
    Cashback Up To S$16.00 Details
    Benefits
    0% Interest Instalment Plan
  • Delivers From
    Singapore
    Delivers To
    view
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    • -----------------------------------------------------------
    • Arab Emirates
    • Australia
    • Canada
    • Switzerland
    • China
    • Germany
    • France
    • India
    • Italy
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • New Zealand
    • Thailand
    • United States
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines
    Shipping RateOverseas

    Qprime - S$6.99

  • Item Type
    ∙ Colour
    Please select.view
    Search Close
    • -----------------------------------------------------------
    • Leather Brown Strap + Black Face - Sold Out
    • Leather Brown Strap + Silver Face - Sold Out
  • Currently unavailable

Notice

Subject From Date
One Mart Return Policy Seller 2018-05-02
~BULK ORDER~ Seller 2017-11-25
Manufacturer/Product Origin Condition New Product
Delivers From From Overseas (Singapore)
help
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
All Ratings
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Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 29, 2020 mak*** (SG Singapore)

Item Q&A(3)

Status
Question & Answer
  • NOTICE

    One Mart Return Policy

    In which situations can I request for a return and shipping cost under Seller?
    a. Item was damaged/Item was damaged during shipping
    b. Wrong item was sent by the seller
    c. Wrong size/specifications
    In which situations can I request for a return and shipping cost under Customer?
    a. To change size/color

    Kindly take note below shipping info:
    1. Upon receiving your order, we will aim to deliver it to you by the next 24-48 hours.
    2. Do note that we do not accept any specific timing delivery request.
    3. you can track your parcel at www.qxpress.asia/eng/html/customer_tracking.html.
    4.A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.

  • NOTICE

    ~BULK ORDER~

    If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836.
    *With Min. Order
    *COD
  • Answered
    Question
    YCLLYC 2021-05-06
    Answer
    Dear valued customer, thank you for your inquiry. Please spare us some time to check on this matter to our relevant team.
    OneMart 2021-05-07
    Answer
    Dear valued customer, we assure you the watch is definitely accurate for the mechanical hands. We will remind our team to do function test before packing up the item.
    Thank you.
  • Answered
    Question
    yanteck2005 2021-05-04
    Answer
    Dear valued customer, thank you for contacting our Customer Support Team. We are truly sorry to hear this, could you kindly provide us with photos of the waybill?
    Please provide us a photo to show the incorrect item we sent and provide a video proof to show the watch is not function.

    Please rest assure that we will be here to resolve your issue. Thank you so much for your understanding and apologize for the inconvenience caused.
    OneMart 2021-05-04
    Question
    As requested, video proof that the leather watch hands dies not move. Secondly wrong watch sent i asked for stainless black steel watch.
    Question
    The wring watch sent
    Question
    The wring watch sent. Wrong watch
    Answer
    Thank you for the proofs provided. We will arrange the exchange for you. Please be informed, the return process of the faulty item and the resend/replacement will be done through different courier and time. As we’re using a third party delivery, for picking up the faulty item they required buyer to paste a pick-up waybill on the returned parcel. Are you able to help us print out the waybill?
    Question
    What is wayboll? How and where to.obtain waybill?
    Question
    By the way, can you test the watches before sending.
    Answer
    The waybill is like a return label. Once you confirm that you able to print out waybill, we will set up the pickup date with you.
    Question
    Sorry i wrote a nasty note to you after thinking our conversation were deleted.where to print out waybill. What is a waybill?
    Question
    I can print out waybill? I have a few questions - you will send me the waybill to.print by email or what? You will foot the courier bill? Tks
    Answer
    Dear valued customer, please rest assure that we will be here to resolve your issue. We can send the pickup waybill through this chat.
    Please confirm, are you able to print out a pickup/return label?
    Question
    I can print out
    Answer
    We will ask our relevant team to do function checking before sending out the replacement item.
    We'd like to propose you the pickup schedule on Tuesday, 11 May around 10am-5pm. Is that okay for you?
    Question
    Wed 12 is better. Have to go out on 11 may.
    Answer
    We understood. Sure we can set up the pickup on Wednesday, 12 May.
    Please allow us some time to create the pickup waybill and get back to you. Thank you.
    Question
    Ok. Thank you.
    Answer
    You are welcome :)
    Question
    Ask delivery to call me b4 they come. Else i am in restroom or caught up with something
    Answer
    We have taken note. Please wait while we're making the pickup waybill.
    Question
    Thanks
    Answer
    Dear valued customer, here we attach you the pickup waybill. Please print and paste it on the returned items. We also have prepared the correct items as replacement. Please allow 3-4 days for the shipping. Thank you.
    Question
    Do i print out 2 copies? Since 2 watches. Hope u have tested them?
    Question
    I thot delivery going to be 12 may. Now u said 3 to 4 days? Pls confirm
    Question
    I dont want to be waiting at home for nothing
    Answer
    You just need to print out 1 copy.
    We mean the replacement item will arrive within 3 days ahead as we've informed earlier, the pickup and the delivery of correct item will be done through different courier and time.
    Question
    Sorry i dont get you. Earlier u said 11 may. So i request for 12 may. Please be clear. Today what will happen. Collection or delivery of replacement or nothing. 2mrw friday sat, anything?
    Answer
    Dear valued customer. The pick up and delivery is done through different couriers. The pick up will be done by using attached AWB that you have to print out.
    Answer
    Meawhile rest assured, the new watches are already on its way out for delivery today. You may also check the status here. J&T: JT20211304557598
    Answer
    If you are still confused, please do not hesitate to chat us here.
    Question
    Okay. The couriers have dropped off and pick up. However, the hand and second hands are not moving for both watched just sent. Am i missing something? Didnt your side checked they are functioning as requested? Please advise.
    Answer
    Dear valued customer. We are glad it has arrived to you now. We always ensure to send a new and working watches for our customer. Could you try to set the watch first and see if it is working? You can get back to us with your update.
    Question
    set the time, really not working. the black stainless steel watch the stopwatch dont work as the button cannot be pressed down. Please check and replace or allow me to cancel my order so that i can get back my money.
    Answer
    We are sorry to know that. Please allow us to check on this with our team first for the best advice on this issue.
    Question
    Both watches still not working.
    Question
    Not working
    Question
    Not working
    Question
    Not working
    Answer
    Thank you for your attachment. We are coordinating with our relevant team now.
    Question
    i just uploaded two videos
    Question
    yes, please check properly.
    Answer
    Sure noted on this.
    Answer
    Thank you for waiting. We have checked your attached videos and followed this issue to our relevant team, and it seems that both watches are still not working. We are very sorry to let you down. As we are afraid the new watch will not be working like previously, the best we can advise you is to raise return and refund instead. You may raise return refund claim in Qoo10 accordingly.
    Answer
    If you encounter any difficulty, do let us know here.
    Question
    Please collect back the faulty watches.
    Answer
    Dear valued customer. That being said, do you prefer offline refund outside instead?
    Answer
    Offline refund will take around 7-14 working days to reflect in your bank account.
  • Answered
    Question
    chaotical_12 2021-01-20
    Answer
    Private Inquiry
    OneMart 2021-01-20
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