| NOTICE |
ADVISORY FOR ALCOHOL-BASED HAND SANITISERS TO CONTAIN FLAMMABLE WARNING LABELS
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Qoo10 customer center |
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See all notices |
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| NOTICE |
One Mart Return Policy
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Seller |
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See all notices |
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In which situations can I request for a return and shipping cost under Seller?
a. Item was damaged/Item was damaged during shipping
b. Wrong item was sent by the seller
c. Wrong size/specifications
In which situations can I request for a return and shipping cost under Customer?
a. To change size/color
Kindly take note below shipping info:
1. Upon receiving your order, we will aim to deliver it to you by the next 24-48 hours.
2. Do note that we do not accept any specific timing delivery request.
3. you can track your parcel at www.qxpress.asia/eng/html/customer_tracking.html.
4.A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.
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| NOTICE |
~BULK ORDER~
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Seller |
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See all notices |
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If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836.
*With Min. Order
*COD
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| 37931906 |
Inquiry related delivery from jen**** |
jen******* |
2020-03-09 |
Answered |
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Hi seller, may I know when are you going to stock up the XL size. |
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[Re] Inquiry related delivery from jen****
Dear valued customer,
Thank you for contacting our customer support team.
We regret to inform you that for this item [[Carton Sale]Top Adult Underpads/Pants XL 10 s] currently is out of stock. We apologize that we can't assure you the exact time the stock will be available. We're going to forward your inquiry to the warehouse team to restock it soon. However, you may check our website regularly and we hope the item will be available sooner.
Thank you for your kind understanding :)
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| 37175842 |
Inquiry for the item from cat**** |
cat******* |
2019-12-15 |
Answered |
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Dear Sirs,
Before I decide to purchase, could you confirm how many packs of TOP XL-10 will be included in a carton?
Appreciate your advice soonest.
Many thanks. |
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[Re] Inquiry for the item from cat****
Dear Valued customer,
Thank you for contacting our customer support team.
For this product you will get 10/carton
Hurry up to add in your favorite item into cart and get prepare for check it out.
Thank you & Happy Shopping :)
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| 37102872 |
Inquiry for the item from sio**** |
sio******* |
2019-12-06 |
Answered |
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Hi whats is the password i should key in to use your shop coupon? Thanks |
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[Re] Inquiry for the item from sio****
Dear Valued Customer,
the password is : JNTOM.
Thank you and happy shopping :)
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| 37102866 |
Inquiry for the item from sio**** |
sio******* |
2019-12-06 |
Answered |
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Hi i wish to use your shop coupon for this purchase. It require password to use the coupon. What is the password that i should key in? |
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[Re] Inquiry for the item from sio****
Dear Valued Customer,
the password is : JNTOM.
Thank you and happy shopping :) |
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