NOTICE |
One Mart Return Policy
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Seller |
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In which situations can I request for a return and shipping cost under Seller? a. Item was damaged/Item was damaged during shipping b. Wrong item was sent by the seller c. Wrong size/specifications In which situations can I request for a return and shipping cost under Customer? a. To change size/color
Kindly take note below shipping info: 1. Upon receiving your order, we will aim to deliver it to you by the next 24-48 hours. 2. Do note that we do not accept any specific timing delivery request. 3. you can track your parcel at www.qxpress.asia/eng/html/customer_tracking.html. 4.A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.
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NOTICE |
~BULK ORDER~
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Seller |
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If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836. *With Min. Order *COD
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NOTICE |
(Return/Exchange/Refund Policy)
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Seller |
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***Return Policy*** Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition. ***Exchange Policy*** For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once. ***Refund Policy*** *Please note, we are unable to process refund for any reason.
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NOTICE |
(Usage of Order Tracking no.)
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Seller |
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For Tracking no. beginning with ONE eg. ONEQOO12345678 Proceed to www.ninjavan.sg to track your order!
For Tracking no. beginning with SGP eg.SGP12345678 Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!
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37102872 |
Inquiry for the item from sio**** |
sio******* |
2019-12-06 |
Answered |
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Hi whats is the password i should key in to use your shop coupon? Thanks |
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[Re] Inquiry for the item from sio****
Dear Valued Customer,
the password is : JNTOM.
Thank you and happy shopping :)
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37102866 |
Inquiry for the item from sio**** |
sio******* |
2019-12-06 |
Answered |
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Hi i wish to use your shop coupon for this purchase. It require password to use the coupon. What is the password that i should key in? |
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[Re] Inquiry for the item from sio****
Dear Valued Customer,
the password is : JNTOM.
Thank you and happy shopping :) |
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