BIODERMA Sensibio H2O Micellar Solution 500ml x 2 - Makeup remover
10 items sold
Item code : 677340695 COPY URL

BIODERMA Sensibio H2O Micellar Solution 500ml x 2 - Makeup remover

  • Price
    S$38.00
  • Plus Reward
    Cashback Up To S$3.80 Details
    Benefits
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
    Singapore
    Shipping RateOverseas Express

    Qprime - S$1.99

  • Item Qty
  • Add to Cart [Buy]

Customer who recommended this item
43
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject From Date
[IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings Qoo10 customer center 2020-01-03
One Mart Return Policy Seller 2018-05-02
~BULK ORDER~ Seller 2017-11-25
Manufacturer/Place of origin Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description water resistant makeup removal facial
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (17)

Customer Photo Review board
Jul 09, 2020
cyn*** (SG )
Jul 06, 2020
car*** (SG )
Jun 27, 2020 1
jac*** (SG )
Jun 15, 2020
loo*** (SG )
Jun 10, 2020
cad*** (SG )

Customer Review (29)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 07, 2020 lel*** (SG SG)
Highly Recommend Jul 03, 2020 sha*** (SG SG)
Recommend Jun 21, 2020 Teo*** (SG SG)
Highly Recommend Jun 16, 2020 hue*** (SG SG)
Highly Recommend Jun 15, 2020 ans*** (SG SG)
Highly Recommend Jun 14, 2020 toh*** (SG SG)
Recommend Jun 13, 2020 luv*** (SG SG)
Highly Recommend Jun 12, 2020 lin*** (SG SG)
Highly Recommend Jun 11, 2020 ser*** (SG SG)
Highly Recommend Jun 10, 2020 chi*** (SG SG)
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE [IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings Qoo10 customer center
NOTICE One Mart Return Policy Seller
NOTICE ~BULK ORDER~ Seller
38530414 Inquiry for the item from mab**** mab******* 2020-04-30 Answered
  Hi seller. Please pack better next time, both bottles came leaking in the bag. It was all wet and the solution was not full.
 

[Re] Inquiry for the item from mab****
Dear Valued customer,
we would like to extend our sincerely apology that the issues you have faced with. We truly appreciate you for letting us know about your negative experience. Customer satisfaction is always our priority and we are deeply apologized that it wasn't clearly demonstrate to you during your purchase. We will look into this issue and keep upgrading our product and services. We apologized for every way in which it may cause inconvenienced to you and please let us know if you have any other questions, comments, or concerns. Thank you.

 

[Re] Inquiry for the item from mab****
For other customers please look at the feedback section first before making purchase. Look how damage the bottles are and also it was leaking in the bag when it came.

 

[Re] Inquiry for the item from mab****
Hi Dear Valued Customer,

we apologise for the inconvenience caused. Do you want to exchange this order? Thank you.

 

[Re] Inquiry for the item from mab****
Can you send someone to pick it up and exchange another two good condition bottles for me.

 

[Re] Inquiry for the item from mab****
Dear Valued Customer,

please spare us sometime to check for the exchange process and we will update you for further updates soonest possible. Please do not use the damage bottle until the exchange process done. Thank you.

 

[Re] Inquiry for the item from mab****
Yes I have set aside the damaged bottles and awaiting for further instruction from your end on the exchange. Thanks.

 

[Re] Inquiry for the item from mab****
Dear valued customer, thank you for contacting our customer support team. We have forwarded this issue to our related department. We will keep you updated about this. Thank you for your kind understanding & patience.^^

 

[Re] Inquiry for the item from mab****
Thank you, I look froward to hearing your response soon

 

[Re] Inquiry for the item from mab****
Dear valued customer, we will keep you updated about this issue. Thank you for your kind understanding
& patience.^^

 

[Re] Inquiry for the item from mab****
Ok

 

[Re] Inquiry for the item from mab****
thank you.^^

 

[Re] Inquiry for the item from mab****
Dear valued customer, regarding your issue will do an exchange for you. We will send you the new item and take back the old item. For the pick-up service is it ok if we arrange the pick-up service on Friday [May 8, 2020] during 9AM – 6PM? If you available on that time we will send you the air waybill that you need to print out because the courier won’t pick-up the parcel if there is no Air waybill in the top of the parcel. And kindly be informed that the collection of the wrong item and the replacement of the correct item will be done through different courier and time. Thank you for your kind understanding & patience.^^

38469936 Inquiry for the item from con**** con******* 2020-04-26 Answered
  Hi person in charge,

May I know what’s the expiry date for the bioderma?

Thank u
 

[Re] Inquiry for the item from con****
Hi Dear Valued Customer,

the expiry date for Bioderma is July 14th 2022. Thank you.

38403491 Inquiry for the item from Cla**** Cla******* 2020-04-21 Answered
  Hi what is the password to unlock the shop coupon?
 

[Re] Inquiry for the item from Cla****
Dear valued customer, thank you for contacting our customer support team. We regret to inform you that currently for this voucher is not available anymore in our store. We do apologize for the inconvenience caused. Thank you.^^

38362508 Inquiry for the item from tay**** tay******* 2020-04-18 Answered
  Hi, there’s a shop coupon but requires a password for It.

Am I able to get the password?

Thank you.
 

[Re] Inquiry for the item from tay****
Dear Valued Customer, thank you for contacting our Customer Support Team, we are delighted to be at your service. Your request is well received, let us check it for you and kindly allow us some time to get back to you with the update.

 

[Re] Inquiry for the item from tay****
Dear valued customer, thank you for contacting our customer support team. we regret to inform you that currently for this voucher is not available anymore in our store. We do apologize for the inconvenience caused. Thank you.^^